Our CrystalTouch LED comes with a 1-year warranty that covers any defects in materials and workmanship. This warranty ensures that if your lamp fails due to a manufacturing defect, we will either repair it, replace it, or provide a refund, based on the specific circumstances.

We offer a 30-day return policy for the CrystalTouch LED. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund. The product must be in new condition and include all original packaging.

The CrystalTouch LED features three different light settings (3000K, 4500K, and 6000K), stepless dimming, and a touch control interface. It is constructed from high-quality aluminum alloy and PMMA, ensuring durability and elegance. Its rechargeable design offers up to 48 hours of light on a single charge, making it perfect for both indoor and outdoor use.

To maximize the performance of your CrystalTouch LED, use the touch-sensitive controls to adjust the light according to your needs. Regularly charge the lamp before it fully drains to maintain battery health. Place the lamp in locations where its aesthetic and functional qualities can be best appreciated.

Charge your CrystalTouch LED using the provided USB charging cable. A full charge takes approximately 2-3 hours. For best battery longevity, do not leave the lamp plugged in continuously after reaching full charge. Regular use and proper charging will maintain the battery’s efficiency over time.

Adjust the light settings by simply tapping the touch-sensitive control at the base of the lamp. You can switch between warm, warm white, and white light. To dim or brighten the light, press and hold the touch control until you achieve the desired brightness.

Clean your CrystalTouch LED by gently wiping the metal and glass parts with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials. Ensure the lamp is off and not plugged in while cleaning. Regular cleaning will keep your lamp looking its best.

Yes, the CrystalTouch LED is designed with safety in mind. Its sturdy build and low voltage USB charging make it safe for indoor and outdoor environments. However, avoid placing it in wet conditions or near water to prevent damage and ensure operational safety.